hi there

sorry

quick update

i really enjoy this e-mail exchange:

from me: "Sorry [XXXX] - we're out of that [XXXX] LP. I've refunded your payment, sorry again!"

from him: "i figured as much.
it was a shot in the dark (ala ronnie james dio)
thanks for getting back to me and the prompt refund.
jim"

from me: "Thanks for your understanding, I certainly hope we haven't discouraged you from taking advice from Dio."

i'll update if there's more

this has been a bonus dave update